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Information Technology
IT Systems are the engines powering your company. Everyone expects fast problem resolution. Your monitoring system email alerts can immediately call into action your On-Call staff with an automatic call.
Escalation list processes until a call is acknowledged with a touch-tone. -
Industrial Control Systems
Critical failures require fast response 24/7. Any remote system that can generate an email can alert your staff anywhere in the world.
Provide reported details using Text to Speech or pre-recorded messages. -
Automated Orders
Customers expect their web orders to get attention. Busy or low-tech operations can easily get a reminder call or order playback by telephone.
Great for on-line food orders or client appointment reminders! -
Technical Support
Online customer support can be difficult to staff 24/7. Requests can be routed to scheduled On-Call personel. Call lists stop when acknowledged by DTMF key.
Call Lists support calender period, day-of-week and time-of-day escalate lists. Including international regional time zone support. -
Web Monitoring
In today's connected world, web down time means lost dollars. Web warning emails trigger a support call to your staff.
Our systems work with all web monitoring services.
Email to Voice Alerts
An email triggers a phone call delivering your alert message as voice call. Automatic Text-to-Speech converts subject and body into voice call and can play attached wave recording.- Web order fulfillment alert 24/7.
- Scheduling or appointment reminder.
- Commercial or industrial facility warning.
- Forwarded support email / voice mail.
- Completely configurable via web portal.
On-Call Escalation List
An email triggers processing your pre-stored on-call escalation list. Handles complex schedules date, time, weekday, timezones, priority.List stops processing when touch tone pressed.
- Remote computer system monitor alert.
- Temperature or mechanical sensor alarm.
- Built-in email filtering using simple match or regex for selecting which emails are called.
- Filter Subject: to redirect to different lists.
- Include SMS text message delivery.
Reliable Service
Cloud friendly. No hardware or software to buy. Experts in call automation, since 1996. We use high volume, high quality systems, capable of millions of global alert calls daily.Contact us with any questions you have about our services or how we can help. Email your question!
- Free unlimited email support.
- Use your company branded greeting.
- Fast delivery, typically 10-45 seconds.
- Simple to use - just send an email (or API).
The Choice for 24/7 Automated Telephone Voice Notification
Used globally by IT, cloud, manufacturing, emergency service, help desk, B2B, customer service, web order, health care, equipment monitoring, IoT.
Works with RingCentral®, Nagios®, SolarWinds®, Pingdom®, Cacti®, CloudView®, CheckPoint®, APC®, WeatherLink and more!
Text to Speech (TTS) support for over 20 Languages and Voices
Works with RingCentral®, Nagios®, SolarWinds®, Pingdom®, Cacti®, CloudView®, CheckPoint®, APC®, WeatherLink and more!
Text to Speech (TTS) support for over 20 Languages and Voices